RATES AVAILABILITY READ CUSTOMER FEEDBACK

FREQUENTLY ASKED QUESTIONS TERMS & CONDITIONS PHOTO GALLERY

Glenelg (Holdfast Shores) Terms & Conditions

1. Credit card payments incur a 3.5% merchant fee in addition to the quoted rate.

2. Bookings cannot be held and will only be secured upon receipt of a $200 deposit. The deposit remains non-refundable unless otherwise agreed with Kick It To Me management.

3. Payment for the full period is required in advance.  As security, a credit card number will be requested and kept on file to account for any damages that may result from your stay.  Your credit card number will be shredded at the end of your stay providing that the apartment is kept in the same order to that it was provided.

4. Full payment is required 21 days prior to arrival. Where full payment is not received, the booking will be cancelled. The deposit is non-refundable.

5. Where bookings are made more than 3 months in advance, a 10% discount will apply to full payments received within 3 months of arrival date or 15% for our What's Kicking eNews subscribers.

6. Where payments have been made in full, the following cancellation policy applies:
a) Within 21 days of due arrival – full refund less deposit of $200.
b) Within 14 days of due arrival - 50% of tariff less deposit of $200.
c) Within 7 days of due arrival - 75% of tariff less deposit of $200.
d) Within 48 hours of due arrival – no refund.

7. The majority of accommodation that surrounds Kick It To Me By the Sea is owner occupied and some are tenanted. By virtue of providing your full payment you are agreeing to respect others in the complex by keeping noise to a minimum. Disturbances & abuse of noise levels are not tolerated and will result in cancellation of your stay.

8. Guests are welcome to visit, however Health and Safety Regulations state a maximum of 4 persons is allowed to occupy the premises.

9. The complex is governed by Strata Laws. As such, pets are not allowed anywhere within the complex.

10. Strata Laws also state that parking of 1 (only) vehicle is allowed in the parking bay assignment for the apartment. Parking in any other parking space or common area within the complex is not permitted.

11. Smoking is not permitted anywhere inside the premises. Smoking is permitted in the courtyard. An ashtray is provided in the courtyard for this purpose.

12. Should the property become unavailable due to unforeseen circumstances another property of same or better standing shall be offered to the tenant failing which full refund shall be provided.

      What can we do for you?