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FREQUENTLY ASKED QUESTIONS TERMS & CONDITIONS PHOTO GALLERY

Glenelg (Holdfast Shores) FAQ's

1. Do I need to be aware of any Terms & Conditions?
A requirement of the booking process is to acknowledge that Terms & Conditions have been read and understood. Please refer to the Terms & Conditions page for further information.

2. Can my booking dates be held for me until I organise payment?
Dates cannot be held and bookings will only be secured upon receipt of the $200 deposit. Bookings made within 3 weeks of arrival date will be secured upon receipt of full payment. More flexible conditions can be applied in certain circumstances. Speak with Kick It To Me By the Sea management if you require flexibility in regards to payment of your deposit.

3. How can I make a payment for my booking?
Payments can be made online via bank transfer, credit card or Paypal. For bank transfer information contact Sue on telephone 0438 204 074 (international dial +61 438 204 074) or via email at accommodation@kickittome.com.au. For Credit Card payments see the Booking Payment page.

4. Is the accommodation suitable for elderly persons?
The locality and surroundings are perfectly suited for persons looking for a quiet and peaceful stay. When accessing the property from street level there are approximately 8 easy steps to the foyer.

5. Can I bring my small pet dog with me?
The property is situated amongst a group of units named "Marina East", which is governed by Strata Laws. As such, pets are not allowed on the property.

6. We have two vehicles – is parking available for both?
Strata Laws also state that parking of 1 (only) vehicle is allowed in the undercover and secure parking bay. Parking in any other parking space or common area within the complex is not permitted. Ample metered on-street parking is available.

7. We'd like to stay for an extended period – can we have discount?
Kick It To Me By the Sea welcomes guests who would like to stay for periods of up to 3 months. Extra linen and towels are provided for guests wanting to take care of their own washing or alternatively, a linen service and cleaner can be arranged at a small cost. Discounted rates can be negotiated for stays longer than 14 days.

8. I'm a smoker – is smoking permitted in the premises?
Smoking is not permitted anywhere inside the premises. An ashtray is provided in the courtyard where smoking is permitted.

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